Velora Harmony Vase

Enclosed Material: PLA PRO

Finish Types: Mat Finish

Usage: Indoor

1. Return Period

• Returns are accepted within 5 days from the date of delivery.

2. Eligible Reasons for Return

• Physical Damage, Defective, Wrong, or Missing Item

  • Return Window: 5 days from delivery

  • Resolution: Full refund or replacement

• Any Other Reason (e.g., preference, change of mind, etc.)

  • Return Window: 5 days from delivery

  • Resolution: Full refund

3. Return Conditions

• Item must be unused, in original packaging, with all tags, manuals, and accessories intact.

• Products damaged due to customer mishandling, missing parts, or showing signs of use may not be eligible.

4. Refund & Replacement Process

• Refunds will be credited to the original payment method within 5–7 business days after we receive and verify the returned product.

• Replacements will be shipped once the return is received and approved.

5. How to Initiate a Return

• Contact our customer support team within the return window.

• Provide order details and reason for return.

• Our team will arrange pickup or guide you on return shipping.